Returns & Exchanges
At Rugged Rosaries, we stand behind the durability and craftsmanship of our products. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and the appropriate shipping address.
Secure Packaging
Carefully place the items in their original packaging or a sturdy padded envelope to ensure they are protected from damage during transit.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our studio; we recommend using a trackable shipping service.
Inspection and Refund
Once we receive and inspect your return, we will process your refund or exchange within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing